Refund policy
Last updated: 2/22/26
We want you to feel confident in your purchase. If something isn’t right, we’re here to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
We accept returns within 30 days of delivery, provided the item meets all of the following conditions:
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Unworn
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Unwashed
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Unused
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Original liner fully intact
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Hygiene liner/seal has not been removed
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No signs of wear, water exposure, deodorant, lotion, or damage
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Returned in original condition
Due to the hygienic nature of swimwear, any item showing signs of wear or use will not be eligible for return.
How to Start a Return
To start a return, contact us at:
Please include:
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Your order number
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The item(s) you wish to return
If your return is approved, we will provide a return shipping label and instructions on how to send your item.
Items sent back without first requesting a return will not be accepted.
Returns will be coordinated once approved.
Damages or Incorrect Items
Please inspect your order upon delivery and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We will evaluate the issue and make it right.
Non-Returnable Items
We cannot accept returns for:
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Items showing signs of wear or use
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Items with the hygiene liner removed or altered
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Sale items
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Gift cards
Exchanges
If you need a different size, the fastest way to receive it is to:
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Request a return for the original item
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Place a new order once your return is approved
This ensures availability and faster processing.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, refunds will be issued to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
Additional Notes
We reserve the right to refuse returns that do not meet the conditions outlined above.